[发布招聘] [兼职全职跑腿招聘] 2015&2016汇丰管理培训生广州 汇丰, 招聘

Allanzhang

Job Description
*Lead, motivate and work as a team taking into account attritions, band progression, contingencies and expectations;
*Continuous review of processes with the objective of improving the service delivery timeframes and identify areas of improvement;
*Timely and regularly perform call monitoring, ensuring the out-going calls adhere to the group's compliance standards and the excellent customer services providing;
*Timely and accurate MI produced with minimal queries against required deadlines;
*To contribute effectively towards the extended team performance and manage for results & value at all times in accordance with Leadership framework;
*By ensuring that all data required (e.g., leave requests, absence requests, timesheets, leave requests, absence requests and ad hoc process information) are completed and updated in a timely manner;
*By ensuring all actions take account of the likelihood of operational risk occurring;
*By escalating any areas of concern in conjunction with line management and/or the appropriate department;
*By adherence to project management principles to ensure that all project SLAs are met.

About HSBC
HSBC is the largest, captive, banking and financial services offshoring organisation in the world. It has more than 32,000 skilled professionals operating out of 15 Group Service Centres present in five countries in Asia, including India, China, Malaysia, Philippines and Sri Lanka.
The current hiring team is Customer Due Diligence (CDD) unit in Guangzhou. Career development track is promising. Those who would like to seek mainland China exposure and at the same time to join a promising platform are welcomed to apply.

The Successful Applicant:
*Basic understanding of KYC, financial regulatory environment and AML risk implications;
*Prefer previous KYC experience but not necessary;
*Basic understanding of various Line of Businesses: RBWM, CMB & GMB and various client types;
*Potential skill sets in analysing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds;
*Basic knowledge of financial regulatory requirements;
*Ability to interpret complex changes in regulatory guidelines and assess impact;
*Excellent communication skills;
*Team player and ability to manage people and performance;
*Ability to handle crisis situations and take appropriate / timely decisions;
*Ability to work well under pressure with high degree of accuracy;
*Good understanding of MS office and potential skills on banking platforms.

What's on Offer
Competitive salary and benefits + opportunity to work in a large financial institution + dynamic and international working environment!

Apply for this job
Please contact Allan Zhang on +86 20 23385757/+86 15521031525/ allanzhang@michaelpage.com.cn quoting job reference 3076910