返回列表 发帖

[发布招聘] [兼职全职跑腿招聘] 招聘-全职-IT技术服务工程师-法兰克福

  • 职位: Technical Service Engineer
  • 岗位职能: 计算机/互联网/通信/电子
  • 招聘人数: 1 人
  • 工作地点: 德国
  • 计薪周期: 月薪
  • 薪金: 面议 欧元
  • 学历要求: 大专
  • 工作年限: 不限
  • 年龄要求: 40岁以内
  • 工作性质: 全职
  • 性别: 不限
  • 职位描述: Job Description
    1. Project delivery responsibilities:
    Take over project from sales and pre-sale team and perform handover session in order to internally kick-off project;
    Participate in technical discussion and propose technical solution to customers’ requirements;
    Prepare necessary document in advance, including configuration scripts, label table, cable connection table, service migration plan, etc.;
    Collect ID information from both internal team members and external partners to apply data center access in advance;
    Site survey of the data center and export the site survey report on time;
    Lead the planning and implementation of project onsite, including installation, racking, cabling, configuration, commission etc.;
    Define the scope of work for new recruits and elaborate to stakeholders;
    Manage both internal and external project resource allocation and ensure external partners performing their best;
    Ensure that the project deliverables are on time, within budget and meet quality demand;
    Daily, weekly, monthly and quarterly onsite report on project or customer level when it is required.
    2. Operation & maintenance service deliver responsibilities:
    Standby on-call by 24*7 basis and provide first-level contact and incident resolution for customers and escalates major incidents as appropriate;
    Preparing SOP (standard operating procedure) of onsite support case and seeking for internal approval;
    Urgent onsite support when it is required within 4 hours for the highest SLA response ;
    Troubleshooting, diagnosing and resolving hardware, software, network and system problems;
    Replacing faulty network hardware components during the day and night;
    Responsible for the installation and configuration of new end user software and hardware on operation and maintenance matters;
    Accurately document incident and service requests within the service management platform;
    Assist in purchase and inventory in and out of all technology equipment or spares parts;
    Evaluate current configuration and processes and develop documentation and SOP’s;
    If necessary, liaise with third-party sub-contractors or vendors to support internal procurement process;
    Helps develop, document, communicate and enforce end user and networking policies;
    Case report upon closure of tickets along with weekly report, monthly report, quarterly report or yearly report;
    Position may be required to perform duties outside their normal responsibilities as needed and when requested.

    Requirements
    Diploma or above, preferably in computer or network;
    1-5 years of working experience in IP or IT project delivery; this requirement can be relaxed to some extent for outstanding fresh graduates;
    Basic network knowledge, such as TCP/IP protocol stacks, basic routing and switching knowledge;
    Basic server knowledge and familiar with Linux CLI;
    Fluent in both English and Germany, Mandarin or any other third language is preferred;
    Able to travel domestically and overseas;
    Work efficiently under pressure and overtime work may be required;
    Familiar with Huawei devices (or H3C devices) and experience in network design/technical implementation is preferred;
    Cisco CCNA, CCNP, CCIE or Huawei HCNA, HCNP, HCIE certification is preferred, PMP or ITIL certification is preferred.
  • 有效期至: 2020-12-31
  • 公司名称: Titanicom Tech Limited
  • 地址: Frankfurt am Main
  • 公司简介: Titanicom Tech Limited是一家面向全球服务的通信科技有限公司,具有运营商级别的网络基础设施构建能力,是一个旨在服务全球电信运营的IP/IT服务平台。总部设在香港,业务遍及全球6大洲50多个国家和地区。公司凭借与业界领先的设备供应商,厂商以及服务提供商的深度合作,在较短时间内有能力给出合适的,深度定制化的基础设施构建方案;有着构建城域网,海外PoP,核心IP骨干网络以及国际网络基础设施融合的经验;在网络设备选型上也能提供多厂商之间比较,选择最为合适的构建方案。公司一直以来都在关注前沿的IP网络架构技术,能够提供融合了SDN技术的基础设施架构。其核心团队之前近10年积累服务于以三大运营商为代表的全球IP/IT建设和维护服务市场的经验,所拥有的技术团队能够提供路由交换,防火墙,数据中心,云计算,存储等技术支持服务,并可以为客户提供物流清关服务。
  • 联系人: daisy
  • 网址:
  • 我们是华人公司,欢迎感兴趣的同志投递!联系我时,请说明是在“爱在欧洲”留学生论坛看到的,谢谢。

    返回列表