[发布招聘] [英国] 英国 伦敦 IT HelpDesk

宗博瑞深

Requirements:
•        Strong understanding of Mac + Win
•        Decent Knowledge of G Suite
•        Good understanding of Network LAN and WAN

Activities: based on the mentioned scope, activities include, but are not limited to:
•        Communicate effectively on IT specific issues
•        Perform system testing in a development environment
•        Identify and communicate possible IT process improvements
•        Escalate issues where necessary to relevant local or global departments
•        Review technical documentation providing input where necessary
•        Execute System related Installation/Operational Qualification and Validation
•        Work individually or within a team to support and deliver project requirements
•        Configure production line devices for Local and corporate networks and Database connections
•        Capture and take ownership of issues in the Jira IT ticketing system where necessary, following through to resolution
•        Perform machine imaging and Microsoft OS deployment
•        Provide and document System User Access via Active Directory
•        Manage IT Software backup inventory
•        Provide support to IT colleagues on occasion when required for other IT related issues
•        Communicate global system maintenance updates to production stakeholders and advise on necessary downtime
•        Assess Production Level Data prior to deployment
•        Support Microsoft Office Suite